Privacy Policy
Effective Date: September 20, 2024
Website: www.zilltech.net
Business Name: Zilltech
Email: info@zilltech.net
Address: 238 GG PHASE 4 DHA, 54890, Lahore, Pakistan
Zilltech (“we”, “us” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, store, use, and share personal data when you visit our website, purchase our services, or interact with us. It also describes your rights under the General Data Protection Regulation (GDPR) and other relevant laws.
Please read this policy carefully. By using our website or services, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.
1. Data Controller
Zilltech is the data controller responsible for your personal data, which means we decide howand why your personal data is processed.
2. Information We Collect
2.1 Personal Data You Provide
We may collect the following types of personal data directly from you when you visit our website, fill out forms, subscribe to our newsletter, or purchase our services:
- Name
- Email Address
- Phone Number
- Company Name
- Billing Information (when purchasing services)
- IP Address
- Any other information you voluntarily provide (e.g., through customer support inquiries)
2.2 Automatically Collected Data
We may also collect certain data automatically when you use our website:
- IP Address
- Browser type and version
- Operating system
- Pages you visit on our site
- Time and date of your visit
- Referral source (e.g., a search engine or social media)
We collect this data through the use of cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.
3. How We Use Your Data
We may use your personal data for the following purposes:
- To provide and maintain our services: We use your data to deliver the IT and Zoho customization services you request.
- To communicate with you: We may use your contact information to respond to your inquiries, send you updates on your projects, or notify you of changes to our services.
- For marketing purposes: With your consent, we may send you promotional emails, newsletters, or special offers related to our services. You can opt-out at any time.
- To improve our website: We analyze usage data to enhance the user experience on our site and ensure its functionality.
- To comply with legal obligations: We may process your data to comply with applicable laws and regulations or in response to lawful requests by public authorities.
- For security purposes: We use your data to detect and prevent fraud, security breaches, and other harmful activities.
4. Legal Basis for Processing
We process your personal data based on one of the following legal grounds:
- Your consent (when you provide explicit consent, such as for marketing emails)
- Performance of a contract (when processing is necessary for the delivery of our services)
- Legitimate interests (such as improving our services and website functionality)
- Compliance with legal obligations (to meet legal and regulatory requirements)
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
- Account and service-related data: Retained for as long as your account is active or as needed to provide services.
- Marketing data: Retained until you opt-out or request deletion.
- Legal obligations: Retained as required by applicable law.
6. Sharing of Personal Data
We may share your personal data in the following ways:
- With service providers: We may share your data with trusted third-party service providers who assist in delivering our services (e.g., payment processors, hosting providers). These parties are contractually obligated to protect your data and only use it for the purposes we specify.
- With business partners: With your consent, we may share your data with business partners for joint marketing efforts.
- To comply with the law: We may disclose your personal data if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- In the event of a business transfer: In case of a merger, sale, or acquisition, your data may be transferred as part of the business assets.
7. Data Security
We are committed to protecting the security of your personal data. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.
- Encryption: We use encryption technology to protect sensitive data during transmission.
- Access Control: Access to your personal data is restricted to authorized personnel only.
- Data Breach Protocol: In the event of a data breach, we will notify affected individuals and regulatory authorities as required by law.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: You may request that we delete your personal data, subject to legal and contractual limitations.
- Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
- Right to Data Portability: You may request to receive your personal data in a structured, machine-readable format and to have it transmitted to another controller.
- Right to Object: You have the right to object to the processing of your data based on legitimate interests, or for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@zilltech.net. We will respond to your request within one month, in accordance with GDPR requirements.
9. International Data Transfers
Your personal data may be transferred to, stored, and processed in countries outside of the EEA, including Pakistan. We ensure that such transfers are conducted in accordance with applicable data protection laws, including GDPR, and implement appropriate safeguards, such as standard contractual clauses.
10. Cookies
We use cookies and similar tracking technologies to collect data about your browsing activities on our website. These technologies help us improve our website functionality and deliver a better user experience. You can manage your cookie preferences through your browser settings.
For more information, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legalrequirements. We encourage you to review this page periodically for the latest information.
Any updates will be posted with a new “Effective Date”.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@zilltech.net
Address: 238 GG PHASE 4 DHA, 54890, Lahore, Pakistan
