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Terms & Conditions

Effective Date: September 20, 2024
Website: www.zilltech.net
Business Name: ZillTech
Email: info@zilltech.net
Address: 238 GG PHASE 4 DHA, 54890, Lahore, Pakistan

Welcome to ZillTech. These terms and conditions govern your use of our website (www.zilltech.net) and the services we offer. By using our website or purchasing our services, you agree to comply with and be bound by these terms and conditions.

Please read the following carefully. If you do not agree to these terms, you should not use our website or services.

1. Introduction

ZillTech provides Zoho Customization and IT services for businesses. These terms and conditions apply to all visitors, users, and customers who access or use our website or services. By accessing or using our services, you accept these terms and agree to comply with all applicable laws and regulations.

2. Eligibility

By using our website or purchasing our services, you represent and warrant that:

  • You are at least 18 years old or have the legal capacity to enter into a binding contract.
  • You will comply with these terms and all applicable laws and regulations.
  • You provide accurate, truthful, and complete information when registering or purchasing services.

3. Services Offered

ZillTech provides the following services:

  • Zoho Customization: Customization of  Zoho CRM, Zoho Desk, Zoho Analytics, and other Zoho applications to meet specific business needs.
  • IT Services: Including, but not limited to, integration, automation, and support for various IT systems.

These services are offered based on customized solutions as per the needs of our clients. We reserve the right to modify or discontinue any service at any time without prior notice.

4. Use of Website

4.1 Acceptable Use

You agree to use our website for lawful purposes and in accordance with these terms and conditions. You agree not to:

  • Use the website in any way that violates any applicable local, national, or international law or regulation.
  • Transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material, including any junk mail , chain letterform &spam.
  • Attempt to gain unauthorized access to, interfere with, or disrupt the website, the server on which it is stored, or any server, computer, or database connected to the website.
  • Engage in any activity that could harm or potentially harm the reputation of ZillTech or cause damage to our website and services.
4.2 Content Ownership

All content on our website, including text, images, logos, and other materials, is owned or licensed by ZillTech and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on any content without our express written permission.

5. Pricing and Payments

5.1 Service Fees

Our service fees are as listed on our website or provided to you via a custom quote. All prices are in US dollars (USD) unless otherwise stated. We reserve the right to change pricing at any time without notice.

5.2 Payment Terms

Payment for services is due upon receipt of the invoice unless otherwise specified in the service agreement. Failure to make timely payment may result in the suspension or termination of services.

5.3 Taxes

You are responsible for paying all taxes, duties, and other governmental assessments associated with the services, excluding taxes based on ZillTech’s net income.

6. Service Delivery

ZillTech will make reasonable efforts to deliver services in accordance with the agreed-upon timeline. However, all timelines provided are estimates, and ZillTech is not liable for delays due to unforeseen circumstances, third-party involvement, or client-side delays.

7. Cancellation and Refund Policy

7.1 Cancellation

You may cancel your service at any time by providing written notice to info@zilltech.net. Cancellations may be subject to fees depending on the stage of the service.

7.2 Refund Policy

Refunds for services will only be provided if ZillTech fails to deliver the agreed-upon services within a reasonable timeframe and if no significant work has been completed. Any work already performed will be deducted from the refund amount. Refunds are not guaranteed for completed services or once a project has been delivered.

8. Limitation of Liability

To the fullest extent permitted by law, ZillTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising from:

  • Your use or inability to use the website or services.
  • Unauthorized access, use, or alteration of your transmissions or data.
  • Any content or conduct of any third party on the website.

Zilltech’s total liability for any claim related to the services shall not exceed the amount paid by you for the specific service that gave rise to the claim.

9. Warranties Disclaimer

ZillTech provides its services “as is” and  available without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website or services will be uninterrupted, error-free, or free from viruses or other harmful components.

10. Indemnification

You agree to indemnify and hold harmless Zilltech, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys fees and costs, arising out of or in any way connected with your use of our website or services, your violation of these terms, or your infringement of any third-party rights.

11. Intellectual Property

All intellectual property rights related to the website and services, including trademarks, service marks, logos, and copyrights, are the sole property of Zilltech or its licensors. You may not use any of ZillTech’s intellectual property without our prior written consent.

12. Termination

ZillTech reserves the right to terminate or suspend your access to the website and services at anytime, without notice, for any reason, including if you violate these terms and conditions .Upon termination, all provisions of these terms that, by their nature, should survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability, shall remain in effect.

13. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Lahore, Pakistan.

14. Changes to Terms and Conditions

ZillTech reserves the right to update or modify these terms and conditions at any time. Changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the website or services after changes are made constitutes your acceptance of the revised terms.

14. Contact Information

If you have any questions about these terms and conditions, please contact us:
Email: info@zilltech.net
Address: 238 GG PHASE 4 DHA, 54890, Lahore, Pakistan

ZillTech